Privacy Policy

Last Updated: 27.05.2025

Welcome to Skywave Global Travel & Tours (“we,” “us,” or “our”). At Skywave Global Travel & Tours, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, www.skywaveglobaltravel-tours.com (the “Website”). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you interact with our Website or services. This may include, but is not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (e.g., credit card details)

1.2 Usage Information

We also collect non-personal information about your interaction with our Website, including:

• Log data (e.g., IP address, browser type, operating system)
• Device information (e.g., device type, screen resolution)

2. How We Use Your Information

We may utilize the collected information for the following purposes:

• To provide and maintain our services.
• To process and complete transactions.
• To send you updates, newsletters, and marketing communications.
• To respond to your inquiries and provide customer support.
• To improve our Website and services.
• To comply with legal obligations.
• To protect our rights and interests.

3. Disclosure of Your Information

We may share your information in the following circumstances:

• With third-party service providers who assist us in operating our Website and providing services to you.
• With your consent.
• To comply with legal obligations or to protect our rights.

4. Cookies and Tracking Technologies

Our Website may utilize cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy.

5. Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet is entirely secure. We cannot guarantee the security of your data transmitted to our Website.

6. Your Rights

You have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Correct inaccuracies in your personal information.
• Delete your personal information.
• Withdraw your consent (if applicable).
• Object to the processing of your personal information.

To exercise these rights, please contact us at info@skywaveglobaltravel-tours.com

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Skywave Global Travel & Tours
info@skywaveglobal.lk
Hotline: +94 76 339 9957 | +94 77 243 3232
Office Hours: 8:00 a.m. to 6:00 p.m. daily

Cookie Policy

Last Updated: 27/05/2025

This Cookie Policy explains how Skywave Global Travel & Tours (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website www.skywaveglobaltravel-tours.com (the “Website”). By using our Website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit websites. They are widely used to make websites work more efficiently and to provide information to website owners.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the proper functioning of our Website. They enable you to navigate the site and use its features, such as accessing secure areas or making transactions. Without these cookies, our Website may not function correctly.

2.2 Performance Cookies

These cookies collect information about how visitors use our Website, such as which pages they visit most frequently. These cookies help us improve the performance of our Website and provide a better user experience.

2.3 Functional Cookies

Functional cookies allow our Website to remember choices you make (such as language preferences) and provide enhanced features. These cookies may also be used to provide services you request, such as watching videos or commenting on a blog.

2.4 Advertising and Targeting Cookies

We may work with third-party advertising partners to display ads on our Website or other websites you visit. These cookies are used to deliver ads that are relevant to your interests. They may also be used to limit the number of times you see an ad and help measure the effectiveness of our advertising campaigns.

3. How to Manage Cookies

You can manage your cookie preferences through your web browser settings. You can choose to accept or reject cookies or delete stored cookies at any time. However, please note that disabling cookies may affect the functionality and user experience of our Website.

For instructions on how to manage cookies in popular web browsers, please visit the following links:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari (macOS)

4. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

5. Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us at:

Skywaveglobaltravels & tours
info@skywaveglobal.lk

Hotline: +94 76 339 9957 | +94 77 243 3232